Shipping policy
"Eroomsplus" This policy is applicable to (Japan) orders. This statement aims to make sure that you are familiar with our shipping policies and practices. By ordering from this store you accept the policies contained herein.
TRANSIT, HANDLING & ORDER CUT-OFF TIME:
Transit for (3-4) Business Days (Monday to Friday)
Handling time is (1-2) Business Days (Monday to Friday)
Order cut-off time will be 03:00 PM (GMT+09:00) Japan Standard Time (Tokyo).
SHIPPING COST
Free shipping of all orders in the USA
Delivery Terms:
We use USPS/ UPA, DHL, and OSM to deliver the product.
CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at contact@eroomsplus.com or Phone: +81 90-9951-5995
ORDER TRACKING SYSTEM
When we will start your transfer, you'll get a chasing number with your order with which you can learn about your order post position until you get your order in your hands.
WRONG ADDRESS
Remember, if you give us the wrong address and you are not there, the product will be stored in our store again. You will have to bear the full shipping cost for giving the wrong address.
Cancellations
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
Parcels Damaged In Transit
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Legal business name: Eroomsplus
Address: 260-0032, Chiba Chiba Chuo Ward Nobuto, City-5 Bldg, A-801-B, Japan
Phone: +81 90-9951-5995
Email: contact@eroomsplus.com
TRANSIT, HANDLING & ORDER CUT-OFF TIME:
Transit for (3-4) Business Days (Monday to Friday)
Handling time is (1-2) Business Days (Monday to Friday)
Order cut-off time will be 03:00 PM (GMT+09:00) Japan Standard Time (Tokyo).
SHIPPING COST
Free shipping of all orders in the USA
Delivery Terms:
We use USPS/ UPA, DHL, and OSM to deliver the product.
CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at contact@eroomsplus.com or Phone: +81 90-9951-5995
ORDER TRACKING SYSTEM
When we will start your transfer, you'll get a chasing number with your order with which you can learn about your order post position until you get your order in your hands.
WRONG ADDRESS
Remember, if you give us the wrong address and you are not there, the product will be stored in our store again. You will have to bear the full shipping cost for giving the wrong address.
Cancellations
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
Parcels Damaged In Transit
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Legal business name: Eroomsplus
Address: 260-0032, Chiba Chiba Chuo Ward Nobuto, City-5 Bldg, A-801-B, Japan
Phone: +81 90-9951-5995
Email: contact@eroomsplus.com